VENUE DIRECTOR – AUDIO VISUAL, EVENT TECHNOLOGY – HOT SPRINGS, VA

Hot Springs, VA Permanent / Full Time The Venue Director is responsible for the successful management of the venue. They will be tasked with maintaining profitability, and happy clients.

RELOCATION ASSISTANCE AVAILABLE Salary $65,000 – $70,000

Company Overview

Our client, Pinnacle LIVE is a big shot in AV solutions, is on a mission to make every event an unforgettable experience.

They're pros at blending creative thinking with hands-on action to design top-tier AV experiences for all types of events. Now, they're looking for go-getters like you to join their rockstar team!

They need folks who love teamwork and aren't afraid to roll up their sleeves to help create unforgettable moments. Sound like your kind of gig? Let's chat!

Job Summary:

Are you a people person with a knack for leadership? We've got an exciting role as a Venue Director that could be your perfect match!

In this role, you'd be the beating heart of your assigned venue. Your mission is to keep things running smoothly, reach sales and operational goals, and ensure everyone - hotel partners, clients, and team members - is having a great experience.

As a Venue Director, you'll get to nurture a supportive and inclusive culture, where everyone is always learning and improving. You'll also have the opportunity to strengthen and grow the venue's relationships.

This role offers flexible hours that sometimes extend into weekends, with minimal travel - keeping your work-life balance in check. The ideal candidate for this role would be someone familiar with our client's goals and values.

If this sounds like your kind of adventure, we can't wait to hear from you!

Essential Functions:

• Lead with excellence in all event stages, keeping top-tier customer service for everyone involved.
• Keep floor operations smooth, ensuring speedy and accurate setup and breakdown of equipment.
• Review P&L to maintain profitability, smartly managing expenses and resources.
• Take care of inventory, ensuring its quality, organization, and availability.
• Participate in hotel meetings when needed.
• Stay updated with industry trends, tools, and innovations.
• Build and nurture strong relationships with venue partners.
• Represent our client as a trusted partner during hotel meetings and customer visits.
• Ensure all payments are made on time.
• Manage billing and invoicing promptly; uphold financial management SOPs.
• Use the Sales Process to boost revenue and improve the sales cycle.
• Train and manage team members, fostering high customer service standards and a culture of achievement.
• Effectively use company computer systems and keep improving your technical skills.
• Provide tech support for events when needed.
• Delegate tasks effectively as needed.
• Adhere to all safety protocols and SOPs. Perform any other duties assigned.

Education & Experience:

• High School Graduate or equivalent.
• Three (3) years of management-level experience in the audio-visual and/or hospitality industry preferred.
• Demonstrated experience aligning team members behind common goals.
• Excellent communication skills with the ability to foster long-term relationships (with internal teams and external partners).

Required Skills & Knowledge:

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed herein are representative of the knowledge, skill, and/or ability required.
• Strong technical aptitude.
• Good working knowledge of computer hardware and software.
• Planning ability; able to plan and prioritize.
• Strong interpersonal skills.
• Excellent verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Strong team player orientation.
• Professional appearance.
• Reasonable accommodations may enable individuals with disabilities to perform essential functions.