Customer & Sales Support Coordinator (Mid-Senior)

Magnetic MRO

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Location:   Kuala Lumpur, Malaysia, in-Office
Posted On:   03 Jan, 2023
Purchasing


Do you want to be a part of a growing team, learn new things, have a truly amazing career in the aviation sector, and doing all that, have fun too? If yes, then this call is just for you!

We are seeking a detail-oriented Customer & Sales Support Coordinator to join us in Kuala Lumpur and to be an integral part of our spare parts trading sales team in the Asia – Pacific region. 


As a Customer & Sales Support Coordinator, your main tasks will be to handle all pre-and post-sales activities and be the support to the Sales team by: 

  • Monitor received requests and active purchase orders and to make sure that orders are completed on time;
  • Organizing shipments, filing information in internal systems (orders, proformas, etc.), preparing needed paperwork, and other tasks agreed upon with sales staff and direct manager;
  • Monitoring daily all received tasks (communication with suppliers, logistics companies, finance dep., etc);
  • Issuing invoices to customers;
  • Ensuring a high level of customer satisfaction through excellent service;
  • Helping sales staff with daily activities, helping solve problems with customers if needed;
  • Ensure that all tasks are carried out in compliance with established internal policies and guidelines.



To be successful in this role, you should have: 

  • Previous experience in sales, logistics-purchasing, or general administration, preferably from the aviation sector, from an MRO or operator side is considered an advantage;
  • Very good verbal and written knowledge of English;
  • Ability to work with various IT systems (MS Office, ERP, CRM, etc);
  • Goal-driven and proactive attitude, persuasiveness, stress tolerance;
  • Friendly and engaging personality, so that you can be part of the international Sales team 
  • Excellent time management and organizational skills;
  • Accuracy and attention to detail; 
  • Ability to multitask and remain helpful and polite at all times.


When joining us, you will get: 

  • An exciting career in the aviation sector;
  • Fast-paced international work environment;
  • A great and supportive team with diverse backgrounds in various locations;
  • Ability to grow and learn. 



Drop your CV