About IFSC

We love changing the way the world works! We are an exciting technology innovation company that provides cutting-edge and transformative urban solutions for the facilities services industry. Our robotics and software platform turns boring data into context-rich and meaningful information to help businesses digitize and automate their current processes in an increasingly digitalized world. We pride ourselves in our values of Innovation, Excellence, Integrity, and most importantly our People.

About the Role

We are looking for an experienced and well-organized Sales Coordinator to provide the necessary support to the field sales team. The successful candidate will become the point of reference for colleagues and customers alike, by keeping schedules and providing feedback, documentation, and information.

The goal is to facilitate the team’s activities to maximize their performance and the solid and long-lasting development of the company.

Main Tasks

• Coordinate sales team by managing schedules, filing important document, and communicating relevant information
• Ensure the adequacy of sales-related equipment or material
• Providing after-sales services to customers
• Respond to complaints from customers and give after-sales support when requested
• Ensuring contracts with customers are signed by designated officers
• Ensuring customers meet up their financial obligations to their organization
• Handle the processing of all orders with accuracy and timeliness
• Monitor the team’s progress, identify shortcomings and propose improvements
• Ensuring sales representatives are fully equipped with sales-support materials like brochures
• Fulfill any ad-hoc tasks as required

Job Requirements

• Proven experience in sales; experience as a sales coordinator or in other administrative positions will be considered a plus;
• Excellent communication skills, both in written and verbal
• Excellent interpersonal skills to relate cordially with team members, customers, colleagues, management, etc.
• Strong ability to pay attention to details and strive for excellent work delivery
• Ability to apply Microsoft Office packages, e.g. Word, Excel, and PowerPoint, effectively
• Proficiency in English
• Well-organized and responsible with an aptitude in problem-solving
• Ability to be flexible in decision making taking into consideration the prevailing circumstances
• Strong problem solving ability to be able to provide solutions to challenging situations
• Excellent verbal and written communication skills
• A team player with high level of dedication
• Proven skill in Customer Relationship Management software.